What’s new? Recently returned COO Ivar Milligan muses on the team workings that make Consilium the success it is.
By Ivar Milligan, Chief Operating Officer
I’m amazed (but not surprised) at the developments and growth that have occurred in the couple of years that I was away from Consilium; the demand for Consilium’s services continues to increase and the team has grown in scale and capability to provide our excellent service to new and long-served clients. This growth is the reason for my new role and one of my areas of focus is to look to develop the team further by bringing in some of the most talented communicators from financial PR, healthcare and beyond. One of our strengths is the variety in backgrounds and experiences that our team has, and assembling advisory teams for clients to make the most of these. Despite this growth, the company’s culture, thanks to the firm being independent, has been able to retain its agility, enabling the management team to respond quickly to both clients’ and employees’ needs in a time when this is ever more important.
It is unsurprising that Consilium’s way of working has changed dramatically over the past 12 months and it is evident that the exposed strength of this team is its willingness to support and care for each other. The push to enable remote socialising and the opportunity to discuss what really matters to individuals on a daily basis has brought pastoral care to the fore and it’s refreshing to see that the relationships developed in the office, especially with new joiners, can be replicated through time on the phone or a walk through a London park. A noticeable development in the past year has been the awareness of needing time away from screens and desks; enabling a proper break in the middle of the day which is enforced and kept protected by all staff between 12:30-1:30 pm daily, and a clear cut off to routine calls and emails at 6:00 pm whilst invigorating our focus on work yet still allowing our team to respond to the urgent needs of our clients out of hours.
Our internal mentoring and training continues apace and it's gratifying to see that reflected in recent promotions and those being worked towards. It will be interesting to see how this team cohesion is affected by our return to the office; I wouldn’t be surprised if it catalyses a surge in further successes as ways of working ease back to normality. We all look forward to exploiting the best of home and office working, and to spending more time with our clients; in person.
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